Your Financial Security

Today, the Internet is one of the most powerful communications tools available. But along with this technology comes a commitment to oversight, especially in the banking industry. At Steele Street Bank & Trust, we take every step necessary to ensure the protection of our customers' financial identities by using the latest industry standards and proven technology.

To further strengthen this protection, there are several steps you can take as well.

  • Change your PC and online passwords frequently.
  • Use complex login passwords, including capitals, numbers and special characters. Whenever possible, use 8 character passwords.
  • Install antivirus software on your computer at work and home.
  • Monitor your email activity.
  • Don't open attachments or click links on strange web sites.

In an ongoing effort to provide our customers with the highest degree of online security, Steele Street Bank & Trust focuses on delivering the three fundamental categories of online security:

  • Login Protection, which requires each customer to maintain a strictly private password and login ID.
  • Network Equipment Security, which prevents unauthorized parties from viewing or accessing our customers' data while it is stored on network servers.
  • Transmission Security to keep unauthorized parties from intercepting the transmission of our customers' data as it travels between a personal computer and network servers.

Steele Street Bank & Trust cannot be responsible for customer errors or negligent use of Steele Street Online and will not cover losses due to:

  • Input errors or misuse of Steele Street Online.
  • Negligent handling or sharing of passwords leading to unauthorized access to accounts.
  • Leaving a personal computer unattended during an online session.
  • And failure to report known incidents of unauthorized account access within two business days.

Login Protection

We will assign each customer a private password generated by the Bank for his or her initial login to the online system. In order for each customer to have an entirely private password, the system will force each customer to change his or her password after the first login. Steele Street Online passwords are alphanumeric and must be between four and eight characters in length. We encourage our customers to select passwords that are not easy to guess or easily recognized identifications.

We designed the system to lock up each customer's account if they are unsuccessful in three attempts to enter the correct login ID and password. Customers need to contact the Bank directly in order to unlock an online account.

Network Equipment Security

We store our customers' online information on remote servers located in two different U.S. cities. We use two different servers in order to provide back up and disaster recovery capabilities should something happen to one of the servers. Before our customers' information reaches the servers it must pass through secure firewalls that restrict access based on our customers' login IDs and passwords. All of our network equipment operates in a physically secure, controlled access environment monitored by a third-party security company to prevent any physical or electronic unauthorized intrusions.

Transmission Security

We recommend using the most recent version of Microsoft Internet ExplorerTM (version 8 or higher), Firefox (version 3.5 or higher), or Safari (version 3.0 or higher) for optimal viewing of this web site, and security while using our site.

When sending any application information online this site automatically switches to a secure mode. This is evident by the "https" that will appear in the URL as opposed to "http." If you are using a secure browser you will see a locked pad lock at the bottom of your screen when you are in a secure mode.

When using email to communicate with Steele Street State Bank personnel about private personal or financial information (e.g., password, account questions), please use the secure email system within Steele Street Online. We cannot guarantee the security of an email message of this nature sent though a public email system (e.g., Hotmail, Yahoo, AOL).

Secure Browsing

When browsing securely, your browser will display a locked padlock icon at the corner of its open window, which looks similar to this: